What Our FAQ Actually Covers
This page is built around real questions we get from people opening accounts, making their first deposit via PayPal or Venmo, and figuring out how withdrawals clear. We've grouped answers by topic so you're not scrolling through content that doesn't apply to you. Account questions come first — how to create one, how to verify your identity, and what to do if
you're locked out. Payment questions cover how PayPal and Venmo deposits are sent, how Play+ prepaid cards load, and what the withdrawal verification step looks like. State eligibility is addressed directly: access depends on where you are and what your state law permits. Players in Philadelphia and other eligible states can check their status from the account screen as soon as they
log in. Nothing here is written in legal jargon — if an answer feels vague, reach out and we'll clarify it directly.
- PayPal
- Venmo
- Play+ Prepaid