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Your Rights and Our Rules at rbxflip

Access to rbxflip depends on your state's law — where permitted, these legal terms set out your account rights, our obligations, and how the two stay in balance.

State-dependent eligibilityAccount holder rightsUS-based policy contactPayPal, Venmo, Play+ coveredPlain-language terms
rbxflip Your Rights and Our Rules at rbxflip
POLICY CONTACT

Reach Us About a Legal or Account Question

Live Chat Open the chat window from any page in your account dashboard. A support agent can walk you through eligibility questions, account status issues, or policy clause clarifications in real time.
Email Support Send detailed legal or policy questions to our support email address found in your account settings. We respond with specific, account-referenced answers — not canned replies.
Account Help Center Your account's Help section covers identity verification steps, payment dispute filing for PayPal or Venmo transactions, and how to request a copy of your personal data on file.
DATA AND SECURITY

How We Handle Your Account Data and Privacy

Data Collection and Use

We collect only what identity verification and payment processing require — your name, state, and linked payment method like PayPal or Play+. We do not sell your personal information to third parties.

Cookie Policy

Cookies keep your session active across mobile and desktop so you stay logged in without re-entering credentials. You can manage cookie preferences from the settings menu in your browser or the in-app control panel.

Account Security Practices

Account access uses two-step verification tied to your registered mobile number. If you log in from a new device — say, switching from your phone in Phoenix to a shared tablet — you'll confirm via a one-time code before the…

Data Retention and Removal Requests

We retain account and transaction records as required under applicable state regulations. To request a copy of your data or ask for account closure and data deletion, contact support through your account's Help section.

What You Actually Want to Know About Our Legal Terms

These are the questions we hear most often about account eligibility, data rights, payment disputes, and how our terms interact with US state law. If your question isn't here, the support paths above will get you a direct answer.

Access depends on whether your state permits this type of online gaming activity. We verify your location during account setup and restrict access in states where it is not authorized under local law.

Yes. Identity verification is required before withdrawals are processed and may be requested at account creation. You'll submit a government-issued ID; the process is handled through your account dashboard, not via email.

We retain records required by state regulations for the period those rules specify. After that window, you can submit a data deletion request through the Help section — we'll confirm the outcome in writing.

Start with our live chat or email support, referencing the transaction ID from your account wallet history. For disputes that also involve PayPal or Venmo directly, you may need to file with that provider separately.

Material changes require advance email notice to your registered address before they take effect. Minor wording corrections or clarifications may update without notice; the effective date on the terms page always reflects the current version.

Log in, go to the Help section inside your account, and submit a data access request. We respond with a summary of the information we hold, including any payment method records linked to your account.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.